Home Support Services, LLC
744 Roosevelt Trail, Suite 210, Windham, ME 04062
(207) 892-1454
Family-Owned Since 2002
Mon - Fri (8:00am - 4:00pm)
Saturday - Sunday CLOSED
HelpLine Medical Alert Systems

Mytrex LTE In-Home Medical Alert

Reliable protection at home. No telephone landline required.

The Mytrex LTE provides dependable medical alert protection throughout your home and nearby yard using modern cellular technology.

Enjoy the reassurance of professional emergency monitoring without needing a traditional home telephone line. Simply wear your pendant or wristband, and help is available at the press of a button.

Call (207) 892-1454 View Pricing
Mytrex LTE cellular in-home medical alert system

Dependable in-home protection without a telephone landline.

Everything You Need to Feel Safer at Home

The Mytrex LTE combines simple operation, reliable cellular communication and professional emergency monitoring with the convenience of local HelpLine service.

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24/7 Emergency Monitoring

Press your personal help button to connect with a trained monitoring specialist, day or night.

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No Landline Required

Uses a built-in cellular connection instead of a home telephone line. No separate telephone service or home Wi-Fi is needed.

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Protection Throughout Your Home

Designed for use throughout your home and nearby yard, within the operating range of the base station.

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Pendant or Wristband

Wear your personal help button around your neck or comfortably on your wrist, whichever you prefer.

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Optional Fall Detection

A compatible fall-detection pendant can automatically initiate an alert when a possible fall is detected. Ask us about this option.

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Two-Way Voice Communication

The base unit includes a speaker and sensitive microphone so you can speak with a monitoring specialist without reaching for a telephone.

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Backup Battery Protection

An internal rechargeable backup battery helps keep the system operating during power outages. Backup duration depends on operating conditions.

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Shower-Safe Help Button

Compatible personal help buttons are water-resistant and can be worn in the shower. The base unit must remain dry.

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Local Maine Installation & Service

A HelpLine technician installs your system, tests its operation and personally explains how to use it.

Getting Help Is as Easy as 1-2-3

The Mytrex LTE makes it easy to request assistance without searching for a telephone.

1

Press Your Button

If you need assistance, press the button on your pendant, wristband or LTE base unit.

2

Speak With a Specialist

Your Mytrex LTE connects to the monitoring center through its cellular connection. A specialist speaks with you through the base unit.

3

Help Is Arranged

The specialist assesses your situation and can contact emergency responders or designated loved ones.

Mytrex LTE Features & Specifications

System Type Cellular in-home personal emergency response system
Connection Built-in 4G LTE cellular communication; no landline required
Cellular Networks AT&T and Verizon compatible. Actual service depends on device provisioning and network availability.
Coverage Area Home and nearby yard, within tested help-button range
Personal Help Button Pendant or wristband style
Transmitter Range Manufacturer lists over 600 feet under suitable conditions. Actual range varies with walls, construction and interference.
Two-Way Voice Speaker and microphone built into the LTE base unit
Backup Battery Internal rechargeable battery. Some MXD-LTE user guides specify up to 30 hours on a full charge; confirm the installed model.
Fall Detection Available with a different, compatible pendant
Water Resistance Compatible personal help buttons are water-resistant and suitable for shower use
Home Wi-Fi Required No
Home Telephone Required No
Monitoring 24 hours a day, 7 days a week
Installation Local HelpLine technician installation, testing and instruction
Mobile Coverage Away From Home No. The LTE is an in-home system. For mobile protection, ask about the Belle systems.
Important: Cellular Coverage

The Mytrex LTE requires adequate cellular coverage at the location where the base station is installed. We can check and test the connection during installation. The system does not require a home telephone line.

Important: Automatic Fall Detection

Fall detection requires a compatible fall-detection pendant and is not a standard feature of every pendant or wristband. No fall-detection system can detect every fall. Always press your help button when assistance is needed and you are able to do so.

Affordable Cellular Protection

Mytrex LTE Monitoring

$39.95

per month when paid monthly

Free first month • Free installation • No equipment purchase • No long-term contract

Quarterly and annual payment discounts are also available.

View All Pricing Options

Feel Safer at Home Without a Landline

Our friendly Maine-based HelpLine team will help you determine whether the Mytrex LTE is right for you. We'll explain the features, arrange installation and show you how everything works.

Call (207) 892-1454

Home Support Services, LLC
Windham, Maine

Mytrex LTE specifications are based on manufacturer information and published setup guides. Cellular service, help-button range and backup battery performance depend on installation and operating conditions. Automatic fall detection requires compatible equipment and cannot detect every fall.