Home Support Services, LLC
744 Roosevelt Trail, Suite 210, Windham, ME 04062
(207) 892-1454
Family-Owned Since 2002
Mon - Fri (8:00am - 4:00pm)
Saturday - Sunday CLOSED

Providing Medical Alert Systems to Maine Seniors Since 2002

System Pricing

✅ Free Install   ✅ Free 1st Month   ✅ Free Fall Detection   ✅ Cancel Anytime

Schedule Today!

Mytrex MXD

Mytrex LTE

Belle S Mobile

Belle W Mobile

Belle X Mobile

Call 892-1454

Paid Monthly

$29.95

$39.95

$39.95

$49.95

$49.95

Paid Quarterly

$74.85

$15.00 Savings

$104.85

$15.00 Savings

$104.85

$15.00 Savings

$134.85

$15.00 Savings

$134.85

$15.00 Savings

Paid Annually

$239.40

$120.00 Savings

$359.40

$120.00 Savings

$359.40

$120.00 Savings

$479.40

$120.00 Savings

$479.40

$120.00 Savings

      • These are the only fees for a HelpLine system.  There are no hidden fees, add-ons or equipment to buy.  No surprises.
      • There are no long-term contracts to sign.  You may cancel anytime for any reason.  We predict you will stay with us.
      • You may pay monthly, quarterly or annually.  Enjoy discounts for longer term subscriptions…up to $120 yearly!
      • Pay buy check or credit card.  Sign up for automatic payments (you may also cancel this at anytime).

System Features

✅ No Equipment Costs   ✅ Affordable Rates   ✅ Maine-Centric Service   ✅ Flexible Systems

Mytrex MXD

Mytrex LTE

Belle S Mobile

Belle W Mobile

Belle X Mobile

Features

The Mytrex MXD In-Home Medical Alert Unit is the industry standard for dependable, VOIP/landline service.

The Mytrex MXD-LTE Cellular Home Medical Alert System is specially engineered for homes without a landline.

The Freeus Belle S is a fully mobile, basic medical alert pendant designed for active seniors at home and on the go.

The Freeus Belle W can be worn like a watch or a pendant. It is also available with the Fall Detection feature.

The Freeus Belle X2 represents the next-generation medical alert. . Sleek, ultra-compact, and incredibly discreet.

Use In-Home

Use In Home or Away

Coverage

In & Around The Home

In & Around The Home

Nationwide-Cellular

Nationwide-Cellular

Nationwide-Cellular

Fall Detection

Available-different button

Available-different button

Available (Built In)

Available (Built In)

Location Tracking

WIFI/Cellular Triangulation

WIFI/Cellular Triangulation

GPS/WIFI/Cellular

Caregiver App

SMS Email Alerts Only

SMS Email Alerts Only

Yes, (Dedicated App)

Network

Landline/VOIP/Cable

Verizon 4G LTE

Verizon/AT&T 4G LTE

Verizon/AT&T 4G LTE

Multi-Network 4G eSIM

Battery Life

30-60 hours

Battery back-up

30-60 hours

Battery back-up

Lasts up to 45 days

Before recharging

Lasts up to 7 days

Before recharging

Lasts up to 45 days

Before recharging

Water Resistance

Shower-Safe (Button Only)

Shower-Safe (Button Only)

IP67 Shower Safe

IP67 Shower Safe

IP67 Shower Safe

Weight

1.0 oz (Button Only)

1.0 oz (Button Only)

1.6 oz

1.2 oz

1.5 oz

✅ On-Site Installation and Service   ✅ State Licensed   ✅ Family-Owned   ✅ Established 2002

Client Testimonials

“We would like to thank Home Support Services for their service to our father.  They were on time to set up the equipment, explained [how to use it] and made sure we knew how it worked.  When we called on the death of our father, the same [technician] picked up the equipment the next day at the time he said e would be there.  We received a refund check two days later.  We would recommend this service.”

Sandra L. Family Member Windham, ME

“My family and I were thankful for my [HelpLine] system through Home Support Services.  We had a sense of security knowing that I could push the button anytime and the call service would respond.  All the people were professional & caring.  Thank you!  Because of Home Support Services, I was able to stay in my home a few extra years.  At 101, I moved to assisted living.”

Eleanor M. Client Falmouth, ME

“Our whole family has been so grateful for the HelpLine device & support services.  Our mother is almost 90.  Because of the HelpLine service, our mom has had at least 5 years of independent living at her own home in Gorham.  She has had several falls in her home.  Each time, she pressed the button, talked to the support staff and I received a call at my home nearby.  I was able to be there quickly…anytime, day or night.  Thank you HelpLine, for your wonderful work!”

Peter B. Family Member Gorham, ME

“It was incredibly helpful at a rather harrowing moment. We simply pressed the button and a voice said, “Are you all right Mrs. [H]?” The dispatcher called an ambulance and gave my mom and sister encouragement and instruction. I’ve suggested it to all of my friends with a parent living on their own. Thank you for doing this work!”

JT C. Family Member Portland, ME

“I appreciate the kindness and professionalism of everyone at Home Support Services.  It was truly a pleasure to have your help and care during this time.  Many, many thanks!”

 

Anonymous Family Member Casco, ME

“Very pleased with the services. Everyone we have dealt with has been very friendly.  Would recommend this company to anyone.”

Gloria G. Client Raymond, ME

“I very much appreciate the way they came to my home to explain their services and find out my needs.  They also brought the worker to my home to introduce her and make sure we were all in agreement.  I’m glad I chose Home Support Services.”

 

Ramona M. Client Windham, ME

“After my father passed away, my 89 year old mother desperately wanted to remain in her home. We worried about her declining health and tendency to avoid using her walker or a cane.  Thank goodness for Home Support Services.  Mom’s home support button became her life line, and our peace of mind.  Home Support enabled her to remain at home for over two years longer.”

 

Walter L. Family Member Raymond, ME

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