Belle W

Setting Up & Charging Your Wrist Device

The Belle W provides up to 7 days of battery life per charge.

1. Plug the charging cradle into an active wall outlet. A red light will appear on the base.
2. Place the Belle W flat into the cradle. The speaker will announce “Charging.”
3. The battery light will begin flashing every five seconds while charging.
4. Allow 2 to 3 hours of charging. The red light will become solid when a full charge has been reached.

Reading the Watch Face Status Lights

Your supplied guide lists these indicator meanings:

Initiating a Test or Emergency Call

Your Belle W wrist-worn medical alert allows you to contact our 24/7 monitoring center directly by using the central call button.

1. Press and hold the central call button until the device begins placing a call, following your Belle W user manual.
2. Listen for the connection tones or spoken prompts.
3. Speak clearly toward the device when the monitoring specialist answers.
4. For a routine test, say “This is just a routine system test.”

Need Assistance? If you have difficulty placing a test or emergency call with your Belle W, contact our local support team at (207) 892-1454. We're happy to help.

Wrist-Based Fall Detection & False Alarms

The Belle W offers automatic fall detection when this feature is included and activated with your service. If a fall is detected, the device can automatically initiate an emergency alert. Because fall detection cannot identify every fall, always press your emergency button if you need assistance and are able to do so. Fall detection cannot identify every fall, so always press the emergency button when help is needed and you are able to do so.

How to Replace or Clean the Wristband

Keeping your Belle W wristband clean and properly fitted helps ensure comfortable, everyday use. Inspect the wristband regularly for signs of wear or damage. If your wristband needs replacement, use only a compatible replacement for your Belle W device.

1. Turn the unit over and inspect the connection where the band meets the case.
2. If a quick-release slider is present: Follow the manufacturer's strap-removal instructions. Do not force the pin or case.
3. Install only a compatible replacement strap and check that both ends are secure before wearing.

Wipe the wristband gently with a soft cloth and allow it to dry completely.

Need Assistance? If your Belle W wristband becomes damaged, uncomfortable, or difficult to secure, call our local support team at (207) 892-1454. We'll help you determine whether a replacement wristband is needed.

Water Certification & Care Maintenance

Your Belle W is designed for everyday use, including exposure to moisture within the manufacturer's specified limits. Proper cleaning and regular maintenance help keep your device functioning reliably. Always follow the manufacturer's instructions regarding water exposure and care.

• Water exposure: Your Belle W may be used in the shower. Avoid hot tubs, swimming and prolonged submersion.
• Charging contacts: Gently wipe the charging plates with a dry microfiber cloth to remove oils or residue. Dry the device fully before charging.
• Cleaning: Do not spray cleaning chemicals directly onto the device. Use a lightly dampened soft cloth when permitted by the manufacturer.